Room block management of 100+ rooms in domestic and international locations.
○ Provide detailed needs to build hotel room block; details provided to hotel through PassKey and/or rooming list
○ Act as Hotel liaison for reservations
○ Build hotel room block; details provided to hotel through their required system per agreed contract
○ Cross-check all details and report updates weekly; move to daily updates in final two weeks leading up to event
○ Manage incoming requests and communicate changes to hotel per hotel contract deadlines
○ Maintain lists for accuracy
○ Coordinate with Client to determine master charge account management and protocols
Service guests onsite; manage real-time changes